FREQUENTLY ASKED QUESTIONS

 

RETURNS
All Xpress Yourself Publishing titles are returnable. Titles must be in print, free of stickers and marks, in salable condition, and returned at the customer's expense.

Merchandise returned in non-salable condition will be denied credit or refund, and returned to customer. Returns shipped on a collect basis will not be accepted.

Credit or refunds will be issued based on the list price and discount given to purchases during the past 12 months. If no direct purchase has been made, credit will be issued at current list price less maximum discount according to your buying schedule.

Ship returns, prepaid, to:
Xpress Yourself Publishing
Trade Returns Department
P.O. Box 1615
Upper Marlboro, MD 20773

SPECIAL SALES
All special sales through Xpress Yourself Publishing require prepayment. Special sales includes non-bookstore specialty retailers, premium and bulk sales, mail-order catalogs, book clubs and literacy organizations.

To place orders, please contact (301) 390-3645 or via email at info@xpressyourselfpublishing.

LIBRARY PROMOTION
For library promotion inquiries, please contact:

Xpress Yourself Publishing
Library Promotions
P.O. Box 1615
Upper Marlboro, MD 20773
Tel: (301) 390-3645
Fax: (202) 478-3447
e-Mail: info@xpressyourselfpublishing.org

REVIEW COPIES & PUBLICITY INQUIRIES
Requests for review copies, and other publicity inquiries, will be accepted from industry affiliates, publications, media, and other related sources, on company letterhead only.

Requests will be accepted via mail or fax:
Xpress Yourself Publishing
Public Relations
P.O. Box 1615
Upper Marlboro, MD 20773
Tel: (301) 390-3645
Fax: (202) 478-3447

GENERAL INTEREST PERMISSIONS
For information on obtaining permissions for use of any material appearing in Xpress Yourself Publishing general interest fiction and non-fiction titles, please contact our Permissions Department.

Requests must be made in writing and may be mailed or faxed. Please state specifically the title and author (and copyright year or edition number, if possible) of the book you are planning to reference, and be as specific as possible regarding the intended use of materials. For selection reprint requests, please allow four to six weeks for response. Response time varies for other types of requests.

The address for our Permissions Department is:

Xpress Yourself Publishing
Permissions Department
P.O. Box 1615
Upper Marlboro, MD 20773

AUTHORS
If you would like to write a letter to an author, you can send it to Xpress Yourself Publishing and we will forward it to him/her. Our policy is not to give out authors' addresses to protect their privacy. Please address the letter as follows:

Author's Name
c/o Xpress Yourself Publishing
P.O. Box 1615
Upper Marlboro, MD 20773

TYPOGRAPHICAL ERRORS
If you have a typographic or printing problem with an Xpress Yourself Publishing book you purchased, please send an e-mail to info@XpressYourselfPublishing.org. Be sure to include the title, author, and ISBN [International Standard Book Number] for the book in your message (to find the ISBN, look on the copyright page or on the back of the book).

OUT-OF-PRINT TITLES
Our catalog carries a listing only of Xpress Yourself Publishing titles that are currently available or coming soon. We do not sell out-of-print titles.

NEWSPAPER, MAGAZINE, OR ON-LINE PUBLICATION REQUESTING REVIEW COPY
Please fax your request on your company's letterhead to 202-478-3447.

You can address requests to "Publicity Department."

Please include contact information for yourself (full name and title, mailing address, phone number, fax number, beat, if applicable, etc.). Please include the full title, the author, and the ISBN (you can find out the ISBN by using our On-line Catalog) of the book you are requesting.

If you work as a freelance reviewer, please include a brief description of the names of the publications you frequently write for. We love to receive tear sheets! Please send them to:

Publicity Department
Xpress Yourself Publishing
P.O. Box 1615
Upper Marlboro, MD 20773

If you have additional questions, you may contact the Trade Publicity Department by e-mail at Erica.Hart@xpressyourselfpublishing.org.

PRICE OF A BOOK
For availability and price information, check our On-line Catalog.

For additional information on the availability or price of a book, please contact our Customer Service department at 301-390-3645 or via e-mail at info@xpressyourselfpublishing.org.

QUESTIONS ABOUT GENERAL INTEREST FICTION AND NON-FICTION BOOKS
Any questions relating to Xpress Yourself Publishing's general interest fiction and non-fiction books should be addressed to our Editorial Department. The department can be reached via e-mail at XYPSubmissions@aol.com or by regular mail at the following address:

Editorial Department
Xpress Yourself Publishing
P.O. Box 1615
Upper Marlboro, MD 20773

COMMENTS, QUESTIONS, OR SUGGESTIONS FOR ON-LINE CATALOG OR WEB SITE
We welcome comments about and suggestions for our Web site. If you have comments or suggestions, please e-mail info@XpressYourselfPublishing.org.